Remote Travel Support Coordinator

Truedirectionhi; Buffalo (NY); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Fully remote

Flexible scheduling

Training and ongoing guidance

Access to travel industry tools

Professional development

Job summary

Truedirectionhi is seeking a Travel Support Coordinator to organize and manage client travel plans remotely. You will communicate with clients, update itineraries, and coordinate with travel partners to ensure accurate, detailed arrangements.

The role emphasizes strong organizational skills, clear written and verbal communication, and the ability to manage multiple tasks independently in a remote environment.

Qualifications

• Strong organizational and time management skills.
• Excellent written and verbal communication skills.
• Strong attention to detail.
• Customer service focused and professional.
• Comfortable managing multiple tasks and priorities.
• Able to work independently in a remote environment.
• Comfortable using computers, email, online platforms, and digital tools.
• Reliable, responsive, and willing to learn.

Responsibilities

• Assist with organizing client travel plans and itinerary information.
• Communicate with clients regarding reservations, schedules, and travel details.
• Research destinations, accommodations, activities, transportation, and other travel services.
• Assist with coordinating reservation information and requested updates.
• Review itineraries and travel details for accuracy and completeness.
• Help clients navigate changes, adjustments, and special requests.
• Maintain organized records of client preferences, travel details, and correspondence.
• Communicate with travel suppliers and service providers when necessary.
• Provide timely and professional responses to client questions.
• Monitor travel details and assist with keeping information current.
• Stay informed about destinations, travel services, and industry updates.

Skills

Organization

Time management

Communication

Customer service

Remote work

Multitasking

Job description

We are seeking a Travel Support Coordinator to assist with the coordination and organization of travel services for clients. This role is ideal for someone who is organized, dependable, detail oriented, and enjoys helping others navigate the travel planning process.

Job Description

The Travel Support Coordinator helps keep travel plans organized from the initial planning stages through the completion of a client's trip. This position involves communicating with clients, organizing travel information, assisting with itinerary updates, and coordinating details with travel partners and service providers.

Responsibilities

Assist with organizing client travel plans and itinerary information

Communicate with clients regarding reservations, schedules, and travel details

Research destinations, accommodations, activities, transportation, and other travel services

Assist with coordinating reservation information and requested updates

Review itineraries and travel details for accuracy and completeness

Help clients navigate changes, adjustments, and special requests

Maintain organized records of client preferences, travel details, and correspondence

Communicate with travel suppliers and service providers when necessary

Provide timely and professional responses to client questions

Monitor travel details and assist with keeping information current

Stay informed about destinations, travel services, and industry updates

Requirements

Strong organizational and time management skills

Excellent written and verbal communication skills

Strong attention to detail

Customer service focused and professional

Comfortable managing multiple tasks and priorities

Able to work independently in a remote environment

Comfortable using computers, email, online platforms, and digital tools

Reliable, responsive, and willing to learn

Previous travel or customer service experience is helpful but not required

Training is provided

Benefits

Fully remote work environment

Flexible scheduling

Training and ongoing guidance

Access to travel industry tools and resources

Professional development opportunities

Supportive remote work environment

Opportunity to develop valuable experience within the travel industry

Eligibility

Applicants must be legally authorized to work in the United States, United Kingdom, Australia, or Mexico.