Remote Travel Support Coordinator

Truedirectionhi; City of Rochester (NY); Remote; USD 45,000 - 60,000; Full time

Benefits offered by this job

Fully remote work environment

Flexible scheduling

Training and ongoing guidance

Access to travel industry tools and资源

Job summary

Truedirectionhi is seeking a Travel Support Coordinator to organize client travel plans from planning through trip completion. You will communicate with clients, coordinate itineraries, and collaborate with travel partners to ensure seamless arrangements.

This fully remote role emphasizes organization, precise attention to detail, and excellent service. Training is provided to help you stay current with industry updates and opportunities for professional growth.

Qualifications

• Strong organizational and time management skills.
• Excellent written and verbal communication.
• Strong attention to detail.
• Customer service oriented and professional.
• Able to manage multiple tasks and priorities.
• Comfortable working remotely and using digital tools.
• Previous travel or customer service experience is helpful but not required.

Responsibilities

• Assist with organizing client travel plans and itinerary information.
• Communicate with clients regarding reservations, schedules, and travel details.
• Research destinations, accommodations, activities, transportation, and other travel services.
• Assist with coordinating reservation information and requested updates.
• Review itineraries and travel details for accuracy and completeness.
• Help clients navigate changes, adjustments, and special requests.
• Maintain organized records of client preferences, travel details, and correspondence.
• Communicate with travel suppliers and service providers when necessary.
• Provide timely and professional responses to client questions.
• Monitor travel details and assist with keeping information current.
• Stay informed about destinations, travel services, and industry updates.

Skills

Organizational skills

Written communication

Verbal communication

Attention to detail

Customer service mindset

Remote work readiness

Job description

We are seeking a Travel Support Coordinator to assist with the coordination and organization of travel services for clients. This role is ideal for someone who is organized, dependable, detail oriented, and enjoys helping others navigate the travel planning process.

Job Description

The Travel Support Coordinator helps keep travel plans organized from the initial planning stages through the completion of a client's trip. This position involves communicating with clients, organizing travel information, assisting with itinerary updates, and coordinating details with travel partners and service providers.

Responsibilities

Assist with organizing client travel plans and itinerary information

Communicate with clients regarding reservations, schedules, and travel details

Research destinations, accommodations, activities, transportation, and other travel services

Assist with coordinating reservation information and requested updates

Review itineraries and travel details for accuracy and completeness

Help clients navigate changes, adjustments, and special requests

Maintain organized records of client preferences, travel details, and correspondence

Communicate with travel suppliers and service providers when necessary

Provide timely and professional responses to client questions

Monitor travel details and assist with keeping information current

Stay informed about destinations, travel services, and industry updates

Requirements

Strong organizational and time management skills

Excellent written and verbal communication skills

Strong attention to detail

Customer service focused and professional

Comfortable managing multiple tasks and priorities

Able to work independently in a remote environment

Comfortable using computers, email, online platforms, and digital tools

Reliable, responsive, and willing to learn

Previous travel or customer service experience is helpful but not required

Training is provided

Benefits

Fully remote work environment

Flexible scheduling

Training and ongoing guidance

Access to travel industry tools and resources

Professional development opportunities

Supportive remote work environment

Opportunity to develop valuable experience within the travel industry

Eligibility

Applicants must be legally authorized to work in the United States, United Kingdom, Australia, or Mexico.