Remote Travel Support Coordinator

Truedirectionhi; New York (NY); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Fully remote

Flexible scheduling

Training provided

Access to travel tools

Professional development

Remote support

Travel industry experience

Job summary

Truedirectionhi is seeking a Travel Support Coordinator to assist with organizing client travel plans, reservations, and itinerary updates. This fully remote role emphasizes clear communication and meticulous record-keeping to ensure smooth trips.

You will coordinate with clients and travel partners, respond to inquiries, and stay informed about destinations and services. Training and ongoing guidance are provided to help you succeed in a supportive remote environment.

Qualifications

• Strong organizational and time management abilities required.
• Excellent written and verbal communication skills.
• High attention to detail and accuracy.
• Customer service oriented and professional.
• Able to manage multiple tasks and priorities.
• Experience in travel or customer service is helpful but not required; training provided.
• Remote work environment requires self-discipline and reliability.

Responsibilities

• Assist with organizing client travel plans and itinerary information
• Communicate with clients regarding reservations, schedules, and travel details
• Research destinations, accommodations, activities, transportation, and other travel services
• Assist with coordinating reservation information and updates
• Review itineraries and travel details for accuracy and completeness
• Help clients navigate changes, adjustments, and special requests
• Maintain organized records of client preferences, travel details, and correspondence
• Communicate with travel suppliers and service providers when necessary
• Provide timely and professional responses to client questions
• Monitor travel details and assist with keeping information current
• Stay informed about destinations, travel services, and industry updates

Skills

Organizational skills

Time management

Communication skills

Attention to detail

Customer service

Remote work

Multitasking

Independent work

Digital tools

Job description

Job Description

We are seeking a Travel Support Coordinator to assist with the coordination and organization of travel services for clients. This role is ideal for someone who is organized, dependable, detail oriented, and enjoys helping others navigate the travel planning process.

The Travel Support Coordinator helps keep travel plans organized from the initial planning stages through the completion of a client's trip. This position involves communicating with clients, organizing travel information, assisting with itinerary updates, and coordinating details with travel partners and service providers.

Responsibilities

• Assist with organizing client travel plans and itinerary information
• Communicate with clients regarding reservations, schedules, and travel details
• Research destinations, accommodations, activities, transportation, and other travel services
• Assist with coordinating reservation information and requested updates
• Review itineraries and travel details for accuracy and completeness
• Help clients navigate changes, adjustments, and special requests
• Maintain organized records of client preferences, travel details, and correspondence
• Communicate with travel suppliers and service providers when necessary
• Provide timely and professional responses to client questions
• Monitor travel details and assist with keeping information current
• Stay informed about destinations, travel services, and industry updates

Requirements

• Strong organizational and time management skills
• Excellent written and verbal communication skills
• Strong attention to detail
• Customer service focused and professional
• Comfortable managing multiple tasks and priorities
• Able to work independently in a remote environment
• Comfortable using computers, email, online platforms, and digital tools
• Reliable, responsive, and willing to learn
• Previous travel or customer service experience is helpful but not required
• Training is provided

Benefits

• Fully remote work environment
• Flexible scheduling
• Training and ongoing guidance
• Access to travel industry tools and resources
• Professional development opportunities
• Supportive remote work environment
• Opportunity to develop valuable experience within the travel industry

Eligibility

Applicants must be legally authorized to work in the United States, United Kingdom, Australia, or Mexico.