Remote Travel Support & Client Experience Coordinator

Enchanted Horizons Travel; Newport (RI); On-site; USD 20,664 - 34,440; Part time

Benefits offered by this job

Comprehensive training and ongoing mentorship

Flexible remote work options

Career growth within the travel industry

Job summary

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This remote role focuses on assisting customers with travel-related inquiries, coordinating details, and maintaining clear communication throughout the planning process. Ideal candidates should have strong communication skills, organizational abilities, and a detail-oriented mindset. Comprehensive training, mentorship, and flexible work options are included, with opportunities for both part-time and full-time engagement.

Qualifications

• Self-motivated and comfortable working remotely.
• Detail-oriented and customer-focused mindset.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.
• Follow company processes and service standards.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Customer service

Administrative experience

Hospitality experience

Detail-oriented mindset

Job description

Enchanted Horizons Travel is seeking a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This remote role focuses on assisting customers with travel-related inquiries, coordinating details, and maintaining clear communication throughout the planning process. Ideal candidates should have strong communication skills, organizational abilities, and a detail-oriented mindset. Comprehensive training, mentorship, and flexible work options are included, with opportunities for both part-time and full-time engagement.