Remote Travel Support & Client Experience Coordinator

Enchanted Horizons Travel; Mount Pleasant (MI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive training

Flexible remote work options

Career growth within the travel industry

Job summary

Enchanted Horizons Travel is seeking a Customer Service Coordinator to assist clients with travel support and inquiries. In this role, you'll communicate with clients, provide guidance on travel options, and ensure high-quality service. Ideal candidates possess excellent communication skills, strong organization abilities, and a customer-focused mindset. Opportunities for part-time or full-time work are available with comprehensive training and career growth within the travel industry.

Qualifications

• Excellent written and verbal communication skills.
• Strong organization and time-management abilities.
• Self-motivated and comfortable working remotely.
• Detail-oriented and customer-focused mindset.
• Customer service, administrative, or hospitality experience preferred.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Self-motivated

Detail-oriented

Customer service experience

Interest in travel

Job description

Enchanted Horizons Travel is seeking a Customer Service Coordinator to assist clients with travel support and inquiries. In this role, you'll communicate with clients, provide guidance on travel options, and ensure high-quality service. Ideal candidates possess excellent communication skills, strong organization abilities, and a customer-focused mindset. Opportunities for part-time or full-time work are available with comprehensive training and career growth within the travel industry.