Remote Travel Services Coordinator

Excitingtravelnow; Bedford (IN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Training and mentorship

Flexible remote work

Advancement opportunities

Job summary

Excitingtravelnow in Bedford, Indiana is seeking a Customer Care Coordinator to support travelers throughout the planning process and ensure exceptional service. The role involves being the main point of contact for customers, guiding them before, during, and after their travels.

The ideal candidate will be detail-oriented with strong customer service skills and the ability to work remotely. We provide ongoing training, mentorship, and opportunities for advancement within the organization.

Qualifications

• Strong customer service and relationship-building skills.
• Detail-oriented with strong follow-through.
• Self-directed and comfortable working remotely.
• Experience in customer service, sales support, or administration preferred.
• Comfortable learning new systems and online platforms.
• Interest in travel or tourism is a plus.

Responsibilities

• Serve as a primary point of contact for travel-related inquiries.
• Provide timely and accurate responses to customer questions.
• Support travel planning coordination and itinerary updates.
• Monitor client needs before, during, and after travel.
• Maintain detailed documentation and follow-up communication.
• Adhere to company procedures and service standards.

Skills

Customer service and relationship-building skills

Detail-oriented

Self-directed

Learning new systems

Interest in travel

Job description

Excitingtravelnow in Bedford, Indiana is seeking a Customer Care Coordinator to support travelers throughout the planning process and ensure exceptional service. The role involves being the main point of contact for customers, guiding them before, during, and after their travels.

The ideal candidate will be detail-oriented with strong customer service skills and the ability to work remotely. We provide ongoing training, mentorship, and opportunities for advancement within the organization.