Remote-Travel Prescriber Administrative Assistant

Transformations Care Network; Boston (MA); Hybrid; USD 28,000 - 32,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Northeast Health Services, a member of Transformations Care Network, seeks a Prescriber Medical Administrative Assistant to support multiple Central Region clinics.

The role involves handling calls, guiding patients through telehealth tools, processing pre-authorizations, and assisting providers with documentation and scheduling while protecting patient information under HIPAA guidelines.

Qualifications

• Must have strong customer service and professional communication skills.
• Ability to multi-task and stay organized in a fast-paced mental health setting.
• Familiarity with HIPAA and maintaining patient confidentiality.
• Experience with EMR or healthcare software is a plus.

Responsibilities

• Answer calls professionally and guide patients through troubleshooting of telehealth tools.
• Process medication prior authorizations and coordinate with providers.
• Support clinicians with documentation, scheduling, and paperwork.
• Maintain patient scheduling and communicate insurance updates as needed.
• Document accurately in the EMR and assist with regulatory compliance.

Skills

Customer service

Multi-tasking

HIPAA compliance

Professional communication

Team collaboration

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Northeast Health Services, a member of Transformations Care Network, seeks a Prescriber Medical Administrative Assistant to support multiple Central Region clinics.

The role involves handling calls, guiding patients through telehealth tools, processing pre-authorizations, and assisting providers with documentation and scheduling while protecting patient information under HIPAA guidelines.