Remote Travel Planning Specialist

Hope’s Global Getaways; Florence (SC); Remote; USD 40,000 - 55,000; Full time

Job summary

Hope’s Global Getaways is seeking resourceful, customer-focused individuals to join our remote team as a Customer Solutions Specialist. You will assist clients with vacation planning by identifying suitable options, coordinating requested services, and helping resolve routine questions or planning needs.

This remote, independent opportunity offers flexibility in scheduling and comprehensive onboarding. Prior experience in the travel industry is not required, with ongoing guidance and support

Qualifications

• Strong written and verbal communication skills.
• Excellent organization and attention to detail.
• Independent, self-motivated with proactive problem solving.
• Ability to research options and manage multiple client requests.

Responsibilities

• Connect with clients to understand destinations, dates, interests, budget and requests.
• Research and compare vacation options through supplier resources.
• Recommend suitable choices and coordinate arrangements.
• Organize reservation details, confirmations and itineraries.
• Respond to routine questions and provide updates and follow-ups.
• Maintain client records and expand destination knowledge.

Skills

Strong written and verbal comms

Organizational skills

Detail-oriented

Independent work

Research skills

Customer service

Time management

Job description

Hope’s Global Getaways is seeking resourceful, customer-focused individuals to join our remote team as a Customer Solutions Specialist. You will assist clients with vacation planning by identifying suitable options, coordinating requested services, and helping resolve routine questions or planning needs.

This remote, independent opportunity offers flexibility in scheduling and comprehensive onboarding. Prior experience in the travel industry is not required, with ongoing guidance and support