Remote Travel Coordination Specialist

Hope’s Global Getaways; Denton (TX); Remote; USD 42,000 - 52,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Onboarding resources

Mentorship access

Coordination platforms

Travel incentives

Growth opportunities

Job summary

Hope’s Global Getaways is seeking organized, people-focused individuals to join our team as Customer Care Coordinator. In this role, you will support clients as they prepare for travel by coordinating details, reviewing reservations, and ensuring clear communication throughout the process.

This 100% remote position offers flexible scheduling, step-by-step onboarding, and ongoing mentorship. You’ll engage with clients via phone, email, and online chat, manage schedules, and help identify options

Qualifications

• Clear communication skills both written and verbal.
• Strong organization and attention to details.
• Experience using web-based collaboration and messaging tools.
• Ability to work independently in a virtual setting.
• Customer service, hospitality, scheduling, or admin support experience is helpful but not required.

Responsibilities

• Connect with clients to understand trip expectations and scheduling preferences.
• Review itinerary components including accommodations, transportation, and activities.
• Provide timely updates on reservation progress and planning steps.
• Identify options that align with client interests and priorities.
• Respond to service questions via phone, email, and online messaging.
• Maintain organized digital records of client coordination activity.
• Participate in onboarding sessions and ongoing learning opportunities.

Skills

Strong written and verbal comms

Organizational skills

Comfort with web-based tools

Independent virtual work experience

Customer service / hospitality (nice)

Tools

Web-based tools

Job description

Hope’s Global Getaways is seeking organized, people-focused individuals to join our team as Customer Care Coordinator. In this role, you will support clients as they prepare for travel by coordinating details, reviewing reservations, and ensuring clear communication throughout the process.

This 100% remote position offers flexible scheduling, step-by-step onboarding, and ongoing mentorship. You’ll engage with clients via phone, email, and online chat, manage schedules, and help identify options