Remote Travel Planner & Support Specialist

Hallford Travels; Buffalo (NY); Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Remote work

Travel industry training and resources

Job summary

Hallford Travels is seeking a friendly Remote Travel Service Coordinator to assist clients with travel-related questions, coordinate travel arrangements, and support the planning process in a remote role.

Ideal candidates will have strong communication skills, enjoy helping others, and be comfortable using email and online platforms; travel industry experience is helpful but not required. This position offers remote work with access to industry training and resources.

Qualifications

• Strong customer service and communication skills.
• Ability to work independently in a remote environment.
• Organized with strong attention to detail.
• Positive attitude and professional communication style.
• Previous customer service or travel experience is helpful but not required.

Responsibilities

• Provide excellent customer service to clients planning travel.
• Assist with researching and coordinating travel options including cruises, vacation packages, tours, and hotels.
• Respond to client questions and provide helpful travel information.
• Communicate with travel suppliers to confirm reservations and travel details.
• Maintain accurate records of client interactions and bookings.
• Stay informed on travel promotions, supplier updates, and destination information.
• Provide support to clients before and after travel as needed.

Skills

Customer service

Communication

Remote work

Independent work

Organization

Attention to detail

Basic computer skills

Job description

Hallford Travels is seeking a friendly Remote Travel Service Coordinator to assist clients with travel-related questions, coordinate travel arrangements, and support the planning process in a remote role.

Ideal candidates will have strong communication skills, enjoy helping others, and be comfortable using email and online platforms; travel industry experience is helpful but not required. This position offers remote work with access to industry training and resources.