Remote Travel Planner – Group Reservations & Destinations

Yates Travel; Maine; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Fully remote work

Entry-level friendly

Travel discounts

Competitive commission

Job summary

Yates Travel in Maine is seeking an entry-level Travel Support Specialist who loves talking with people and planning memorable getaways. This fully remote role lets you work from home, a café, or while traveling, with no prior experience required—just enthusiasm, curiosity, and a willingness to learn.

You will handle warm customer support across phone, email, and chat, help clients explore options from cruises to flights, review documents, and stay organized as you grow with a supportive travel

Qualifications

• No prior experience required; enthusiasm and curiosity are valued.
• Ability to communicate clearly via phone, email, and chat.
• Interest in travel and helping others plan trips.
• Reliable, organized, and detail-oriented.
• Comfort learning new tools and platforms.

Responsibilities

• Deliver warm customer support via phone, email, and messaging.
• Assist clients in exploring travel options like cruises, flights, and packages.
• Review itineraries, payments, and travel documents with customers.
• Research destinations, promotions, and tailored travel options.
• Help with simple bookings or account-related issues.
• Maintain clear communication and follow up throughout planning.
• Utilize travel platforms, booking tools, and service best practices.

Skills

Positive attitude

Strong communication

Excellent people skills

Basic computer skills

Willingness to learn

Remote work mindset

Job description

Yates Travel in Maine is seeking an entry-level Travel Support Specialist who loves talking with people and planning memorable getaways. This fully remote role lets you work from home, a café, or while traveling, with no prior experience required—just enthusiasm, curiosity, and a willingness to learn.

You will handle warm customer support across phone, email, and chat, help clients explore options from cruises to flights, review documents, and stay organized as you grow with a supportive travel