Remote Travel Planner & Concierge

The Gypsy Travel; Fort Wayne (IN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Flexible work environment

Opportunity to grow within the company

Travel perks and discounts

Supportive team culture

Job summary

The Gypsy Travel is a growing travel agency dedicated to personalized travel experiences and exceptional service. Join a team passionate about meeting the travel needs of diverse clients, ensuring every trip is enjoyable and stress-free.

Key responsibilities include responding to inquiries, assisting with travel arrangements, and maintaining accurate client records while offering tailored recommendations. Previous travel industry experience is a plus, and flexibility with a fast-paced

Qualifications

• Customer service experience is essential.
• Strong communication and interpersonal skills.
• Sales ability to identify client needs and close bookings.
• Organized and detail-oriented with solid record-keeping.

Responsibilities

• Respond to customer inquiries via phone, email, and social media in a timely and professional manner.
• Assist clients with booking travel arrangements (flights, hotels, packages, excursions).
• Resolve customer issues and provide solutions with a positive attitude.
• Maintain accurate client records and booking details.
• Provide recommendations and travel advice tailored to client needs.
• Follow up with clients before and after trips to ensure satisfaction.
• Collaborate with team members to deliver excellent service.

Skills

Customer Service

Communication

Sales skills

Organizational skills

CRM software

Multitasking

Tools

Expedia

Amadeus

Job description

The Gypsy Travel is a growing travel agency dedicated to personalized travel experiences and exceptional service. Join a team passionate about meeting the travel needs of diverse clients, ensuring every trip is enjoyable and stress-free.

Key responsibilities include responding to inquiries, assisting with travel arrangements, and maintaining accurate client records while offering tailored recommendations. Previous travel industry experience is a plus, and flexibility with a fast-paced