Travel Concierge & Planning Specialist | Flexible Hours

The Gypsy Travel; Savannah (GA); Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

Flexible work environment

Career growth

Travel perks and discounts

Team culture

Job summary

The Gypsy Travel is a growing travel agency dedicated to curating personalized travel experiences for clients while delivering exceptional service. We handle reservations, car rentals, and custom travel arrangements to create seamless journeys.

Join a team passionate about meeting diverse travel needs, ensuring every trip is enjoyable, stress-free, and tailored to each client. We value trainable individuals with strong communication and a client-focused mindset.

Qualifications

• Strong customer service and client relationship management skills.
• Sales aptitude with ability to identify and meet clients' travel needs.
• Excellent communication and organizational skills.

Responsibilities

• Respond to customer inquiries via phone, email, and social media in a timely and professional manner.
• Assist clients with booking travel arrangements (flights, hotels, packages, excursions).
• Resolve customer issues and provide solutions with a positive attitude.
• Maintain accurate client records and booking details.
• Provide recommendations and travel advice tailored to client needs.
• Follow up with clients before and after trips to ensure satisfaction.
• Collaborate with team members to deliver excellent service.

Skills

Customer service

CRM skills

Sales skills

Communication skills

Organizational skills

Interpersonal skills

Problem-solving

Detail-oriented

Tech savvy

Tools

Expedia

Amadeus

Job description

The Gypsy Travel is a growing travel agency dedicated to curating personalized travel experiences for clients while delivering exceptional service. We handle reservations, car rentals, and custom travel arrangements to create seamless journeys.

Join a team passionate about meeting diverse travel needs, ensuring every trip is enjoyable, stress-free, and tailored to each client. We value trainable individuals with strong communication and a client-focused mindset.