Remote Travel Concierge & Planner

The Gypsy Travel; Daytona Beach (FL); Remote; USD 32,000 - 42,000; Full time

Benefits offered by this job

Travel perks

Friendly team

Career growth

Job summary

The Gypsy Travel is seeking a client-focused travel coordinator to respond to inquiries, assist with bookings, and resolve issues with a positive attitude. You will maintain records, offer tailored travel advice, and follow up to ensure satisfaction.

A passion for travel and strong communication are essential. Ideal candidates have experience with booking platforms and a willingness to learn new systems in a fast-paced environment.

Qualifications

• Ability to be trainable.
• Strong customer service and client relationship management skills.
• Sales skills with an ability to identify and meet clients' travel requirements.
• Excellent communication and organizational skills.
• Previous customer service experience (travel industry experience is a plus).
• Strong communication and interpersonal skills.
• Excellent problem-solving abilities.
• Organized and detail-oriented.
• Comfortable using computers, booking systems, and social media platforms.
• Passion for travel and helping others.

Responsibilities

• Respond to customer inquiries via phone, email, and social media in a timely and professional manner
• Assist clients with booking travel arrangements (flights, hotels, packages, excursions)
• Resolve customer issues and provide solutions with a positive attitude
• Maintain accurate client records and booking details
• Provide recommendations and travel advice tailored to client needs
• Follow up with clients before and after trips to ensure satisfaction
• Collaborate with team members to deliver excellent service

Skills

Customer service

CRM

Sales skills

Communication

Organization

Problem solving

Detail-oriented

Computer literacy

Social media

Tools

Booking systems

Expedia

Amadeus

Job description

The Gypsy Travel is seeking a client-focused travel coordinator to respond to inquiries, assist with bookings, and resolve issues with a positive attitude. You will maintain records, offer tailored travel advice, and follow up to ensure satisfaction.

A passion for travel and strong communication are essential. Ideal candidates have experience with booking platforms and a willingness to learn new systems in a fast-paced environment.