Remote Travel Concierge & Planner — Flexible Growth

The Gypsy Travel; Little Rock (AR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible work environment

Travel perks and industry discounts

Group growth opportunities

Supportive team culture

Job summary

The Gypsy Travel is a growing travel agency focused on curating personalized travel experiences. The role involves responding to inquiries, assisting with flights, hotels, packages, and excursions, and resolving issues with a positive attitude.

You will maintain client records, provide tailored advice, and collaborate with a supportive team to ensure exceptional service. Ideal candidates have strong communication, organizational, and sales skills, plus comfort with booking systems and social

Qualifications

• Experience in delivering high-quality customer service in a fast-paced environment.
• Sales or upselling experience to identify and meet client travel needs.
• Excellent verbal and written communication across channels (phone, email, social).
• Strong organizational skills and ability to manage multiple bookings accurately.
• Experience with travel industry platforms and booking systems is a plus.

Responsibilities

• Respond to customer inquiries via phone, email, and social media in a timely and professional manner
• Assist clients with booking travel arrangements (flights, hotels, packages, excursions)
• Resolve customer issues and provide solutions with a positive attitude
• Maintain accurate client records and booking details
• Provide recommendations and travel advice tailored to client needs
• Follow up with clients before and after trips to ensure satisfaction
• Collaborate with team members to deliver excellent service

Skills

Customer service

Sales ability

Communication

Organization

Interpersonal skills

Problem-solving

Detail-oriented

Computer literacy

Social media savvy

Tools

Expedia

Amadeus

Job description

The Gypsy Travel is a growing travel agency focused on curating personalized travel experiences. The role involves responding to inquiries, assisting with flights, hotels, packages, and excursions, and resolving issues with a positive attitude.

You will maintain client records, provide tailored advice, and collaborate with a supportive team to ensure exceptional service. Ideal candidates have strong communication, organizational, and sales skills, plus comfort with booking systems and social