Remote Travel Experience Coordinator

Nova Travels; Pittsburgh (Allegheny County); Remote; USD 40,000 - 52,000; Full time

Benefits offered by this job

Remote work

Flexible hours

Travel perks

Job summary

Nova Travels is seeking a remote Travel Experience Coordinator to assist clients with travel preparation and trip coordination, helping travelers stay organized, informed, and supported before their journeys begin.

Ideal candidates will communicate clearly via email and phone, review itinerary details, share destination information, and address concerns. This fully remote role offers flexible hours, training support, and opportunities to grow in the travel industry.

Qualifications

• Clear and professional communication with clients across channels.
• Strong organizational skills and attention to detail.
• Experience in customer service is preferred but not required.

Responsibilities

• Communicate with clients through email, phone, and online platforms.
• Assist with reviewing travel details and confirming itinerary information.
• Provide accurate information about destinations and travel guidelines.
• Help travelers prepare for upcoming trips by confirming important details.
• Address client concerns and coordinate solutions when needed.

Skills

Communication skills

Organization

Customer service mindset

Tools

CRM software

Job description

About the job Remote Travel Experience Coordinator

We are looking for a Remote Travel Experience Coordinator to assist clients with travel preparation and trip coordination. This role focuses on helping travelers stay organized, informed, and supported before their journeys begin.

Key Responsibilities

• Communicate with clients through email, phone, and online platforms
• Assist with reviewing travel details and confirming itinerary information
• Provide accurate information about destinations and travel guidelines
• Help travelers prepare for upcoming trips by confirming important details
• Address client concerns and coordinate solutions when needed

Ideal Candidate

• Clear and professional communication skills
• Organized and detail-oriented
• Customer service experience preferred but not required
• Comfortable working in a remote environment using digital tools
• Interest in travel and customer support
• Fully remote role with flexible hours
• Training resources and team support
• Opportunities to grow within the travel industry
• Access to travel perks and industry benefits