Remote Travel Concierge — Flexible Hours & Client Journeys

Nova Travels; Jacksonville (FL); Remote; Full time

Job description

About the job Remote Travel Experience Coordinator

We are looking for a Remote Travel Experience Coordinator to assist clients with travel preparation and trip coordination. This role focuses on helping travelers stay organized, informed, and supported before their journeys begin.

Key Responsibilities

• Communicate with clients through email, phone, and online platforms
• Assist with reviewing travel details and confirming itinerary information
• Provide accurate information about destinations and travel guidelines
• Help travelers prepare for upcoming trips by confirming important details
• Address client concerns and coordinate solutions when needed

Ideal Candidate

• Clear and professional communication skills
• Organized and detail-oriented
• Customer service experience preferred but not required
• Comfortable working in a remote environment using digital tools
• Interest in travel and customer support
• Fully remote role with flexible hours
• Training resources and team support
• Opportunities to grow within the travel industry
• Access to travel perks and industry benefits