Remote Travel Experience Coordinator

Effortless travel solutions ETS; Houston (TX); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Flexible scheduling

Access to training and industry tools

Travel-related perks and benefits

Job summary

Effortless travel solutions ETS is seeking a Client Experience Coordinator to serve as the primary contact for clients, providing professional support throughout the travel planning process. This remote role offers flexible scheduling and opportunities for professional development.

Key responsibilities include managing client communication, providing personalized support, and resolving issues efficiently. Ideal candidates will possess strong communication skills and prior customer service experience. Training is provided.

Qualifications

• Excellent communication and interpersonal skills.
• Previous experience in customer service or client support roles is required.
• Strong attention to detail and organizational skills.
• Comfortable using technology, online systems, and booking tools.

Responsibilities

• Respond to client inquiries promptly and professionally.
• Provide personalized assistance during planning and travel.
• Ensure all travel-related information is accurate and current.
• Maintain regular follow-up with clients for satisfaction.
• Identify and resolve client issues efficiently.

Skills

Communication skills

Interpersonal skills

Organizational skills

Customer service experience

Job description

Effortless travel solutions ETS is seeking a Client Experience Coordinator to serve as the primary contact for clients, providing professional support throughout the travel planning process. This remote role offers flexible scheduling and opportunities for professional development.

Key responsibilities include managing client communication, providing personalized support, and resolving issues efficiently. Ideal candidates will possess strong communication skills and prior customer service experience. Training is provided.