Remote Travel Experience Coordinator

Effortless travel solutions ETS; Cary (NC); Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Fully remote work environment

Flexible scheduling

Access to training and industry tools

Opportunities for professional development

Travel-related perks and benefits

Job summary

Effortless travel solutions ETS is seeking a Client Experience Coordinator to provide professional support throughout the travel planning process. This fully remote role emphasizes communication, organization, and ensuring client satisfaction.

The successful candidate will respond to inquiries, assist clients with concerns, and maintain accurate travel information. A supportive team culture and opportunities for professional development are offered.

Experience in customer service is preferred, but not mandatory, as training will be provided.

Qualifications

• Excellent communication and interpersonal skills.
• Previous experience in customer service or client support roles.
• Hospitality or travel-related experience preferred.
• Strong attention to detail and organizational skills.
• Comfortable using technology, online systems, and booking tools.
• Ability to work independently and manage time effectively.
• Reliable internet connection.

Responsibilities

• Respond to client inquiries promptly and professionally.
• Provide personalized assistance and address client concerns.
• Ensure all travel-related information is accurate and complete.
• Maintain regular follow-up with clients for satisfaction.
• Identify and resolve client issues efficiently.

Skills

Communication skills

Interpersonal skills

Attention to detail

Organizational skills

Technology use

Job description

Effortless travel solutions ETS is seeking a Client Experience Coordinator to provide professional support throughout the travel planning process. This fully remote role emphasizes communication, organization, and ensuring client satisfaction.

The successful candidate will respond to inquiries, assist clients with concerns, and maintain accurate travel information. A supportive team culture and opportunities for professional development are offered.

Experience in customer service is preferred, but not mandatory, as training will be provided.