Remote Travel Experience Coordinator

Effortless travel solutions ETS; Norfolk (VA); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Fully remote work environment

Flexible scheduling

Access to training and industry tools

Opportunities for professional development

Job summary

Effortless travel solutions ETS seeks a Client Experience Coordinator to be the primary point of contact for clients, delivering professional support throughout the travel planning process.

Your role includes responding to inquiries, providing personalized assistance, ensuring accurate information, and resolving client issues to ensure satisfaction. This fully remote position offers flexible scheduling and travel-related perks. Strong communication and organizational skills are essential.

Qualifications

• Excellent communication and interpersonal skills.
• Previous experience in customer service or client support roles.
• Hospitality or travel-related experience preferred.
• Strong attention to detail and organizational skills.
• Comfortable using technology, online systems, and booking tools.
• Ability to work independently and manage time effectively.
• Reliable internet connection.

Responsibilities

• Respond to client inquiries promptly and professionally.
• Provide personalized assistance and address concerns during the planning and travel process.
• Ensure travel-related information shared is accurate and complete.
• Maintain regular follow-up with clients.
• Identify and resolve client issues efficiently.

Skills

Communication skills

Interpersonal skills

Attention to detail

Organizational skills

Customer service experience

Job description

Effortless travel solutions ETS seeks a Client Experience Coordinator to be the primary point of contact for clients, delivering professional support throughout the travel planning process.

Your role includes responding to inquiries, providing personalized assistance, ensuring accurate information, and resolving client issues to ensure satisfaction. This fully remote position offers flexible scheduling and travel-related perks. Strong communication and organizational skills are essential.