Remote Travel Experience Coordinator

Effortless travel solutions ETS; Boulder (CO); À distance; USD 48 000 - 72 000; Plein temps

Avantages offerts par ce poste

Fully remote work

Training and tools access

Professional development opportunities

Travel-related perks

Résumé du poste

Effortless travel solutions ETS seeks a dedicated Client Experience Coordinator to act as the primary contact for clients throughout travel planning. This remote role emphasizes clear communication, organization, and delivering superior service.

Responsibilities include promptly responding to inquiries, providing personalized support, and ensuring accurate information while coordinating timelines to maintain client satisfaction.

Qualifications

• Excellent communication and interpersonal skills.
• Previous experience in customer service or client support roles.
• Hospitality or travel-related experience preferred.
• Strong attention to detail and organizational skills.
• Comfortable using technology, online systems, and booking tools.
• Ability to work independently and manage time effectively.
• Reliable internet connection.

Responsabilités

• Respond to client inquiries promptly and professionally, ensuring clear and effective communication.
• Provide personalized assistance and address concerns during the planning and travel process.
• Ensure all travel-related information shared with clients is current, accurate, and complete.
• Maintain regular follow-up with clients to ensure satisfaction and seamless experiences.
• Identify and resolve client issues efficiently to support a positive overall experience.

Connaissances

Communication skills

Customer service

Interpersonal skills

Attention to detail

Time management

Outils

Booking tools

Description du poste

Effortless travel solutions ETS seeks a dedicated Client Experience Coordinator to act as the primary contact for clients throughout travel planning. This remote role emphasizes clear communication, organization, and delivering superior service.

Responsibilities include promptly responding to inquiries, providing personalized support, and ensuring accurate information while coordinating timelines to maintain client satisfaction.