Remote Travel Experience Coordinator

Effortless travel solutions ETS; Evanston (IL); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Fully remote work environment

Flexible scheduling

Access to training and industry tools

Opportunities for professional development

Travel-related perks and benefits

Job summary

Effortless travel solutions ETS is seeking a Client Experience Coordinator to act as the primary point of contact for clients, ensuring excellent communication and support throughout the travel planning process.

This remote position offers flexible scheduling, professional development opportunities, and travel-related perks. Ideal candidates will have strong organizational skills, and customer service experience, and will be comfortable using technology.

Qualifications

• Strong attention to detail and organizational skills are required.
• Previous experience in customer service or client support roles is needed.
• Hospitality or travel-related experience preferred.

Responsibilities

• Respond to client inquiries promptly and professionally.
• Provide personalized assistance and address client concerns.
• Ensure all travel-related information is current and complete.
• Maintain regular follow-up with clients for satisfaction.
• Identify and resolve client issues efficiently.

Skills

Excellent communication and interpersonal skills

Customer service experience

Attention to detail

Organizational skills

Comfortable with technology

Job description

Effortless travel solutions ETS is seeking a Client Experience Coordinator to act as the primary point of contact for clients, ensuring excellent communication and support throughout the travel planning process.

This remote position offers flexible scheduling, professional development opportunities, and travel-related perks. Ideal candidates will have strong organizational skills, and customer service experience, and will be comfortable using technology.