Remote Vacation Planner & Concierge

HB Travels; Louisville (KY); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks

Discounted rates

Training and development

Job summary

HB Travels is seeking a Vacation Specialist to assist clients with their travel plans from anywhere in the United States. This fully remote role involves guiding clients through vacation planning, coordinating travel details, and ensuring excellent service throughout the process.

The ideal candidate will have strong communication skills and a passion for travel, with preferences for those with customer service experience. Enjoy flexible scheduling, training opportunities, and travel perks.

Qualifications

• Prior customer service experience, preferably in travel or hospitality.
• Strong attention to detail and ability to organize information efficiently.
• Ability to learn new booking systems quickly.

Responsibilities

• Assist clients via email, phone, and messaging platforms.
• Coordinate accommodations, flights, and other travel components.
• Manage booking adjustments and ensure customer satisfaction.
• Provide updated destination information and travel requirements.

Skills

Excellent communication skills

Customer service experience

Attention to detail

Organizational skills

Passion for travel

Job description

HB Travels is seeking a Vacation Specialist to assist clients with their travel plans from anywhere in the United States. This fully remote role involves guiding clients through vacation planning, coordinating travel details, and ensuring excellent service throughout the process.

The ideal candidate will have strong communication skills and a passion for travel, with preferences for those with customer service experience. Enjoy flexible scheduling, training opportunities, and travel perks.