Remote Travel Coordinator

Dream Voyages; Maple Grove (MN); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Fully remote work

Onboarding and training

Great team atmosphere

Growth opportunities

Job summary

Dream Voyages in the United States is seeking a Travel Coordinator to design memorable itineraries and ensure smooth travel from inquiry to return.

You will connect with clients, book journeys, resolve issues, and nurture post-booking relationships, all in a fully remote role with strong team support.

Ideal candidates are passionate about travel and excel in written and verbal communication, with a knack for personalized service and problem solving.

Qualifications

• Strong written and verbal communication skills.
• Experience in travel booking or client support is a plus.
• Familiarity with travel industry platforms or tools is helpful.

Responsibilities

• Connect with clients to understand their travel needs, preferences, and budgets.
• Book seamless journeys via email, chat, and phone—transforming inquiries into confirmed trips with enthusiasm and accuracy.
• Resolve issues quickly, turning concerns into happy outcomes and ensuring smooth travel from booking to homecoming.
• Spot trends in client feedback to refine services and personalize support for future bookings.
• Optimize response funnels, minimizing delays and boosting client satisfaction scores.
• Nurture post-booking relationships, ensuring clients feel supported before, during, and after every trip.
• Deliver high-touch service with empathy, expertise, and a genuine smile.

Skills

Client communication

Travel industry knowledge

Written communication

Job description

We're seeking a passionate Travel Coordinator to create unforgettable memories and seamless travel experiences—from San Franciscocitytoursto epic cruises through the Norwegian Fjords.

What You’ll Do

• Connect with clients to understand their travel needs, preferences, and budgets.
• Book seamless journeysvia email, chat, and phone—transforming inquiries into confirmed trips with enthusiasm and accuracy.
• Resolve issues quick, turning concerns into happy outcomes and ensuring smooth travel from booking to homecoming.
• Spot trends in client feedbackto refine services and personalize support for future bookings.
• Optimize response funnels, minimizing delays and boosting client satisfaction scores.
• Nurture post-booking relationships, ensuring clients feel supported before, during, and after every trip.
• Deliver high-touch servicewith empathy, expertise, and a genuine smile.

Nice to Have

• Travel industry savvy and comfort with AI tools for quick personalization (preferred,not required— zero experience also welcomed)
• Stellar written and verbal communication skills
• Experience with social media platforms
• Passion for travel

What You Get

• Fully remote work
• Comprehensive onboarding and training
• Great team atmospherewith collaborative, supportive colleagues
• Big growth potentialwith clear paths to leadership and higher earnings

Who We Are

We curate journeys that embrace adventure and slow travel—savoring each moment, immersing in culture, and valuing quality over speed. We believe travel should be transformative, not rushed, and we partner with advisors who share that passion.

Ready to be the hero behind epic travel memories?