Remote Travel Coordinator

Dream Voyages; Biloxi (MS); Remote; USD 42,000 - 64,000; Full time

Job summary

Dream Voyages is seeking a Travel Coordinator to craft memorable journeys from curated itineraries to seamless bookings. This fully remote role focuses on understanding client needs, budgets, and preferences, then delivering accurate, high-touch travel experiences with enthusiasm.

You will handle inquiries across email, chat, and phone, turning questions into confirmed trips while maintaining superior service.

Qualifications

• Stellar written and verbal communication skills.
• Comfort with AI tools for quick personalization (nice to have).
• Experience with social media platforms.
• Passion for travel.

Responsibilities

• Connect with clients to understand their travel needs, preferences, and budgets.
• Book seamless journeys via email, chat, and phone—transform inquiries into confirmed trips with enthusiasm and accuracy.
• Resolve issues quickly, turning concerns into happy outcomes and ensuring smooth travel from booking to homecoming.
• Spot trends in client feedback to refine services and personalize support for future bookings.
• Optimize response funnels, minimizing delays and boosting client satisfaction scores.
• Nurture post-booking relationships, ensuring clients feel supported before, during, and after every trip.
• Deliver high-touch service with empathy, expertise, and a genuine smile.

Skills

Customer service

Communication skills

Social media experience

Travel passion

Tools

AI tools

Job description

We're seeking a passionate Travel Coordinator to create unforgettable memories and seamless travel experiences—from San Franciscocitytoursto epic cruises through the Norwegian Fjords.

What You’ll Do

• Connect with clients to understand their travel needs, preferences, and budgets.
• Book seamless journeysvia email, chat, and phone—transforming inquiries into confirmed trips with enthusiasm and accuracy.
• Resolve issues quick, turning concerns into happy outcomes and ensuring smooth travel from booking to homecoming.
• Spot trends in client feedbackto refine services and personalize support for future bookings.
• Optimize response funnels, minimizing delays and boosting client satisfaction scores.
• Nurture post-booking relationships, ensuring clients feel supported before, during, and after every trip.
• Deliver high-touch servicewith empathy, expertise, and a genuine smile.

Nice to Have

• Travel industry savvy and comfort with AI tools for quick personalization (preferred,not required— zero experience also welcomed)
• Stellar written and verbal communication skills
• Experience with social media platforms
• Passion for travel

What You Get

• Fully remote work
• Comprehensive onboarding and training
• Great team atmospherewith collaborative, supportive colleagues
• Big growth potentialwith clear paths to leadership and higher earnings

Who We Are

We curate journeys that embrace adventure and slow travel—savoring each moment, immersing in culture, and valuing quality over speed. We believe travel should be transformative, not rushed, and we partner with advisors who share that passion.

Ready to be the hero behind epic travel memories?