Remote Travel Coordination Specialist

Next Stop Travel; Pittsburgh (Allegheny County); Remote; USD 52,000 - 76,000; Full time

Benefits offered by this job

Flexible remote work

Training programs

Professional development

Collaborative team

Job summary

Next Stop Travel is a remote-first service organization that specializes in planning and coordinating travel and related services for a diverse client base. We are seeking a detail-oriented Planning Consultant to support clients with coordination and scheduling, managing requests, and ensuring a smooth end-to-end planning process.

You will communicate with clients, research options, document interactions, and collaborate with the team to improve workflows while delivering accurate, high-quality

Qualifications

• Excellent written and verbal communication skills.
• Experience working remotely with minimal supervision.
• Strong organizational abilities and attention to detail.
• Ability to manage multiple requests and meet deadlines.
• Customer-focused with problem-solving mindset.
• Familiarity with online scheduling tools.

Responsibilities

• Communicate with clients via phone, email, and digital platforms to gather requirements and provide support
• Research and present suitable options for accommodations, transportation, and related services
• Prepare structured plans and coordinate scheduling based on client preferences and availability
• Process reservations and confirm service arrangements with third-party providers
• Provide consistent, professional customer support throughout the coordination process
• Maintain awareness of relevant updates, policies, and service offerings
• Collaborate with internal team members to improve workflows and service delivery
• Accurately document client interactions, transactions, and records in company systems

Skills

Communication

Independence

Organization

Multitasking

Customer focus

Scheduling tools

English fluency

Tools

Scheduling platforms

Job description

Next Stop Travel is a remote-first service organization that specializes in planning and coordinating travel and related services for a diverse client base. We are seeking a detail-oriented Planning Consultant to support clients with coordination and scheduling, managing requests, and ensuring a smooth end-to-end planning process.

You will communicate with clients, research options, document interactions, and collaborate with the team to improve workflows while delivering accurate, high-quality