Remote Travel Consultant

Travel with Kathy; Austin (TX); À distance; USD 48 000 - 72 000; Plein temps

Avantages offerts par ce poste

Remote work opportunity

Travel perks

Résumé du poste

Travel with Kathy is seeking an experienced Remote Travel Consultant to design and coordinate tailor-made itineraries for discerning clients. The ideal candidate combines a passion for travel with strong destination knowledge, excellent communication skills, and meticulous attention to detail.

This role involves managing the full travel-planning process from consultation and itinerary design through booking, pre-trip coordination, and post-trip follow-up, while building strong relationships with

Qualifications

• Experience in travel advising or hospitality preferred.
• Knowledge of destinations, hotels, resorts, cruises, and travel experiences.
• Strong customer service and relationship-building skills.
• Excellent written and verbal communication.
• Strong organizational skills and meticulous attention to detail.
• Ability to manage multiple clients, itineraries, and deadlines simultaneously.
• Familiarity with travel booking systems and CRM platforms.
• Willingness to continually develop destination and product knowledge.

Responsabilités

• Consult with clients to understand their travel preferences, interests, expectations, and budget.
• Design customized itineraries for leisure, milestone celebrations, family vacations, honeymoons, and special occasions.
• Research and recommend hotels, resorts, villas, cruises, private tours, restaurants, transportation, and exclusive experiences.
• Develop strong relationships with travel suppliers, hotels, destination management companies, tour operators, and other industry partners.
• Manage reservations and coordinate flights, accommodations, transfers, excursions, dining, and special requests.
• Provide knowledgeable recommendations on destinations, cultural experiences, dining, activities, and seasonal considerations.
• Anticipate potential challenges and proactively resolve issues before and during clients' trips.
• Maintain accurate client profiles, preferences, reservations, and travel documentation.
• Communicate clearly and consistently with clients throughout the planning and travel process.
• Deliver a highly personalized, white-glove level of service that exceeds client expectations.
• Stay current on travel trends, new destinations, properties, experiences, and supplier offerings.
• Follow up with clients after travel to gather feedback, strengthen relationships, and identify future travel opportunities.
• Build and maintain a loyal client portfolio through referrals, repeat business, networking, and exceptional service.

Connaissances

Customer service

Communication

Organization

Attention to detail

Multitasking

Problem-solving

Discretion

Relationship management

Time management

Sales skills

Outils

CRM systems

Travel booking systems

Booking engines

Description du poste

We are seeking an experienced and highly personable Remote Travel Consultantto design and coordinate exceptional, tailor-made travel experiences for discerning clients. The ideal candidate combines a passion for travel with strong destination knowledge, excellent communication skills, attention to detail, and the ability to anticipate clients' needs.

This role involves managing the full travel-planning process, from the initial consultation and itinerary design through booking, pre-trip coordination, and post-trip follow-up.

Key Responsibilities

• Consult with clients to understand their travel preferences, interests, expectations, and budget.
• Design customized itineraries for leisure, milestone celebrations, family vacations, honeymoons, and special occasions.
• Research and recommend hotels, resorts, villas, cruises, private tours, restaurants, transportation, and exclusive experiences.
• Develop strong relationships with travel suppliers, hotels, destination management companies, tour operators, and other industry partners.
• Manage reservations and coordinate flights, accommodations, transfers, excursions, dining, and special requests.
• Provide knowledgeable recommendations on destinations, cultural experiences, dining, activities, and seasonal considerations.
• Anticipate potential challenges and proactively resolve issues before and during clients' trips.
• Maintain accurate client profiles, preferences, reservations, and travel documentation.
• Communicate clearly and consistently with clients throughout the planning and travel process.
• Deliver a highly personalized, white-glove level of service that exceeds client expectations.
• Stay current on travel trends, new destinations, properties, experiences, and supplier offerings.
• Follow up with clients after travel to gather feedback, strengthen relationships, and identify future travel opportunities.
• Build and maintain a loyal client portfolio through referrals, repeat business, networking, and exceptional service.

Qualifications

• Previous experience in travel, travel advising, hospitality, concierge services, or a related field preferred.
• Strong knowledge of destinations, hotels, resorts, cruises, and travel experiences.
• Exceptional customer service and relationship-building skills.
• Excellent written and verbal communication.
• Strong organizational skills and meticulous attention to detail.
• Ability to manage multiple clients, itineraries, and deadlines simultaneously.
• Strong problem-solving and decision-making abilities.
• Professional, polished, and discreet demeanor.
• Familiarity with travel booking systems, CRM platforms, and industry technology.
• Willingness to continually develop destination and product knowledge.
• Ability to work independently while collaborating effectively with suppliers and team members.

Preferred Qualifications

• Established network of travel suppliers or industry contacts.
• Personal travel experience in key destinations.
• Industry certifications or affiliations.
• Multilingual skills are a plus.

Core Competencies

• Relationship management
• Destination expertise
• Itinerary design
• Attention to detail
• Communication
• Problem-solving
• Sales and business development
• Time management
• Discretion and professionalism

What Success Looks Like

Success in this role means developing trusted, long-term client relationships and consistently creating seamless, highly personalized travel experiences. The ideal consultant becomes a valued travel advisor clients rely on for expert guidance, thoughtful recommendations, and exceptional service.