Remote Travel Advisor

Travel with Kathy; Miami (FL); Remote; USD 55,000 - 85,000; Full time

Job summary

Travel with Kathy is seeking a knowledgeable Remote Travel Advisor to design thoughtful, personalized travel experiences for discerning clients. You will manage the full planning cycle—from initial consultation and research to bookings, preparation, and post-trip follow-up.

The ideal candidate is passionate about travel, with strong destination knowledge, excellent communication, and a commitment to outstanding client service.

Qualifications

• Strong knowledge of luxury destinations, hotels, cruises, and bespoke experiences.
• Excellent customer service and relationship-building skills.
• Clear and professional written and verbal communication.

Responsibilities

• Learn client preferences and budget; craft personalized itineraries.
• Coordinate reservations and travel logistics across suppliers.
• Provide informed recommendations based on destination and travel style.
• Maintain client records and follow up after trips.
• Develop repeat business and referrals through exceptional service.

Skills

Luxury travel knowledge

Customer service

Communication

Attention to detail

Time management

Sales and upselling

Problem-solving

Independent work ethic

Tools

Booking platforms

CRM systems

Job description

We are looking for a knowledgeable, personable, and detail-oriented RemoteTravel Advisorto join our team. In this role, you'll work with clients to create thoughtfully planned, personalized travel experiences that reflect their individual interests, preferences, and travel style.

The ideal candidate has a genuine passion for travel, strong destination knowledge, excellent communication skills, and a commitment to providing exceptional client service. You'll guide clients through the entire travel-planning process—from the initial consultation and research to booking, trip preparation, and follow-up.

Key Responsibilities

• Connect with clients to learn about their travel preferences, interests, expectations, and budget.
• Create customized itineraries for luxury vacations, honeymoons, milestone celebrations, family trips, cruises, and special occasions.
• Research and recommend hotels, resorts, villas, cruises, tours, transportation, dining, and unique travel experiences.
• Coordinate reservations, including accommodations, flights, transfers, excursions, dining, and special requests.
• Provide knowledgeable recommendations based on destination, season, travel style, and client preferences.
• Build positive relationships with travel suppliers, hotels, resorts, tour operators, and other industry partners.
• Communicate with clients throughout the planning process and ensure they feel informed and well taken care of.
• Pay close attention to the details that help create a smooth and memorable travel experience.
• Anticipate potential issues and assist with finding solutions when changes or unexpected situations arise.
• Maintain accurate client information, preferences, reservations, and travel documents.
• Stay informed about new destinations, properties, cruise lines, experiences, and trends within the travel industry.
• Follow up with clients after their trips to gather feedback and continue building strong relationships.
• Develop repeat business and referrals by providing outstanding service and creating memorable client experiences.

Qualifications

• Previous experience in travel advising, luxury travel, hospitality, concierge services, or a related field is preferred.
• Strong knowledge of travel destinations, hotels, resorts, cruises, and vacation experiences.
• Excellent customer service and relationship-building skills.
• Strong written and verbal communication skills.
• Highly organized with excellent attention to detail.
• Ability to manage multiple clients, bookings, and deadlines.
• Strong problem-solving and decision-making skills.
• Professional, friendly, and dependable demeanor.
• Comfortable using booking platforms, CRM systems, and other travel-industry technology.
• Willingness to continually learn and expand destination and product knowledge.
• Ability to work independently while also collaborating with clients, suppliers, and team members.

Preferred Qualifications

• Experience working with luxury or personalized travel.
• Personal travel experience in a variety of destinations.
• Established relationships with travel suppliers or industry partners.
• Experience working with VIP or high-touch clientele.
• Industry certifications or professional travel affiliations.
• Multilingual skills are a plus.

Core Skills

• Luxury and personalized client service
• Relationship building
• Destination knowledge
• Customized itinerary planning
• Communication
• Organization and attention to detail
• Problem-solving
• Time management
• Sales and business development
• Professionalism and discretion

What Success Looks Like

Success in this role means becoming a trusted resource for your clients and creating travel experiences that are seamless, personalized, and memorable. The ideal Travel Advisorbuilds lasting relationships, earns repeat business and referrals, and becomes the person clients turn to whenever they're ready to plan their next getaway.

If you're passionate about travel, enjoy helping others, and take pride in creating exceptional experiences, we'd love to hear from you.