Luxury Travel Consultant (Remote)

TWN; Honolulu (HI); Remote; USD 60,000 - 100,000; Full time

Job summary

TWN is seeking an experienced Luxury Travel Consultant to join our remote team. You will design personalized itineraries, coordinate flights, accommodations, and exclusive experiences for high-end clients, delivering white-glove service from anywhere.

In this role, you’ll leverage a network of luxury suppliers, maintain meticulous travel documentation, and help clients navigate regulations while aiming to exceed expectations and sales targets in a flexible remote setup.

Qualifications

• Proven experience as a luxury travel consultant or similar role.
• Extensive knowledge of luxury destinations, accommodations, and exclusive experiences.
• Excellent communication and interpersonal skills.

Responsibilities

• Client Consultation: Understand client preferences, needs and budgets.
• Itinerary Planning: Design customized, high-end itineraries with flights, stays, exclusive tours.
• Booking and Reservations: Coordinate and manage all travel arrangements with precision.
• Customer Service: Provide white-glove service before, during and after travel.
• Travel Advice: Offer expert guidance on destinations, regulations and safety.
• Sales: Promote luxury packages to meet sales targets.
• Problem Solving: Address issues or emergencies during travel.
• Documentation: Maintain accurate client bookings and payments.

Skills

Client Consultation

Itinerary Planning

Booking & Reservations

Customer Service

Travel Advice

Sales & Upselling

Problem Solving

Documentation

Networking

Job description

About the job Luxury Travel Consultant (Remote)

We are seeking a highly experienced and passionate Luxury Travel Consultant to join our remote team. The ideal candidate will have a deep understanding of luxury travel, a keen eye for detail, and the ability to craft unique and personalized travel itineraries. This role requires excellent customer service skills, a network of high-end travel suppliers, and the ability to work independently.

Key Responsibilities:

• Client Consultation: Engage with clients to understand their travel preferences, needs, and budgets.
• Itinerary Planning: Design and create customized, high-end travel itineraries, including flights, accommodations, exclusive tours, and unique experiences.
• Booking and Reservations: Coordinate and manage all travel arrangements, ensuring precision and timely bookings.
• Customer Service: Provide exceptional, white-glove service before, during, and after travel to ensure a flawless and memorable experience.
• Travel Advice: Offer expert advice on luxury destinations, accommodations, travel regulations, and health and safety information.
• Sales: Promote and sell luxury travel packages and services to meet sales targets.
• Problem Solving: Address and resolve any issues or emergencies that may arise during travel.
• Documentation: Maintain accurate records of client bookings, payments, and travel documents.
• Networking: Build and maintain relationships with high-end travel suppliers, including luxury hotels, airlines, and tour operators.

Qualifications:

• Proven experience as a luxury travel consultant or similar role in the travel industry.
• Extensive knowledge of luxury travel destinations, high-end accommodations, and exclusive experiences.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage time effectively in a remote work environment.
• Attention to detail and strong organizational skills.
• Competitive salary and commission structure.
• Opportunities for familiarization trips to luxury destinations.
• Professional development and training opportunities.
• A supportive and collaborative remote work environment.