Remote Travel Concierge & Support Specialist

Kim Luxe Travel; Tampa (FL); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Performance bonuses

Training and professional development

Exclusive travel discounts

Job summary

A luxury travel service provider is looking for an enthusiastic Travel Customer Service Representative to support clients with their travel inquiries and bookings remotely. Successful candidates will have strong communication skills and a passion for travel, while providing excellent customer service via various channels. Responsibilities include managing client reservations, assisting with travel quotes and payments, and maintaining detailed records of client interactions. This role offers performance bonuses, professional development, and access to exclusive travel discounts.

Qualifications

• Previous experience in customer service or the travel industry preferred.
• Excellent written and verbal communication skills.
• Ability to multitask in a fast-paced, remote environment.

Responsibilities

• Provide excellent customer service via phone, email, and chat.
• Assist clients with travel quotes, bookings, payments, and itineraries.
• Manage client reservations and resolve travel-related issues.

Skills

Strong communication skills

Customer-first mindset

Attention to detail

Problem-solving abilities

Ability to multitask

Tools

CRM systems

Job description

A luxury travel service provider is looking for an enthusiastic Travel Customer Service Representative to support clients with their travel inquiries and bookings remotely. Successful candidates will have strong communication skills and a passion for travel, while providing excellent customer service via various channels. Responsibilities include managing client reservations, assisting with travel quotes and payments, and maintaining detailed records of client interactions. This role offers performance bonuses, professional development, and access to exclusive travel discounts.