Remote Travel Concierge & Customer Support Specialist

Rudybtravel; Dayton (OH); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

100% remote work environment

Opportunities for professional growth

Access to travel perks and discounts

Supportive team culture with ongoing training

Job summary

Rudybtravel is looking for a Remote Travel Customer Service Representative to support clients throughout their travel journey. You will be the trusted point of contact for booking through post-trip follow-up, ensuring an exceptional experience.

The ideal candidate will possess excellent communication skills, customer service experience, and a genuine passion for travel. We're offering a 100% remote work environment along with opportunities for professional growth and access to travel-related perks.

Qualifications

• Excellent verbal and written communication skills.
• Customer service experience in travel, hospitality, or service-related fields preferred.
• Strong organizational skills and attention to detail.
• Comfortable using technology and learning new systems.
• Reliable and proactive in managing multiple client requests.
• Genuine interest in travel and helping clients.

Responsibilities

• Respond promptly and professionally to client inquiries.
• Assist with luxury and leisure travel bookings.
• Provide accurate information regarding destinations and agency policies.
• Confirm itineraries to ensure accuracy.
• Follow up with clients before and after travel.
• Address client concerns with empathy and professionalism.
• Maintain accurate documentation and update booking systems.

Skills

Excellent verbal and written communication skills

Customer service experience

Strong organizational skills

Comfortable using technology

Reliable and proactive

Genuine interest in travel

Job description

Rudybtravel is looking for a Remote Travel Customer Service Representative to support clients throughout their travel journey. You will be the trusted point of contact for booking through post-trip follow-up, ensuring an exceptional experience.

The ideal candidate will possess excellent communication skills, customer service experience, and a genuine passion for travel. We're offering a 100% remote work environment along with opportunities for professional growth and access to travel-related perks.