Remote Travel Concierge & Support Specialist

Elevationtravelpartners; Pensacola (FL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Remote work environment

Training and ongoing guidance

Opportunities for professional development

Job summary

Elevationtravelpartners is looking for a Work-From-Home Travel Representative to provide support before, during, and after clients' trips. In this remote role, you will assist clients with travel-related requests, ensuring a smooth experience. Key responsibilities include communicating with clients through various channels, handling reservation adjustments, and providing destination information. Ideal candidates will possess strong communication skills, a customer service background, and a passion for travel. Professional development opportunities are provided.

Qualifications

• Customer service experience preferred, especially in hospitality or travel.
• Able to manage multiple requests efficiently.
• Quick learner in using online tools and systems.

Responsibilities

• Communicate with clients via email, phone, and messaging platforms.
• Assist with reservation updates, itinerary adjustments, and cancellations.
• Provide accurate information about destinations and travel requirements.
• Confirm travel details and follow up with clients as departure dates approach.
• Address concerns professionally and work toward timely resolutions.

Skills

Excellent communication and interpersonal skills

Customer service experience

Organizational skills

Ability to learn online systems quickly

Interest in travel

Job description

Elevationtravelpartners is looking for a Work-From-Home Travel Representative to provide support before, during, and after clients' trips. In this remote role, you will assist clients with travel-related requests, ensuring a smooth experience. Key responsibilities include communicating with clients through various channels, handling reservation adjustments, and providing destination information. Ideal candidates will possess strong communication skills, a customer service background, and a passion for travel. Professional development opportunities are provided.