Remote Travel Concierge & Support Specialist

Elevationtravelpartners; Newark (NJ); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Remote work environment

Training and ongoing guidance

Opportunities for professional development

Job summary

Elevationtravelpartners is seeking a Work-From-Home Travel Representative to assist clients with their travel needs before, during, and after trips. In this remote position, responsibilities include communicating with clients via various platforms, assisting with reservations, and confirming travel details. The ideal candidate possesses excellent communication skills, has a background in customer service, and is organized. Opportunities for professional development and training are provided in a supportive remote work environment.

Qualifications

• Excellent communication and interpersonal skills.
• Customer service experience preferred (hospitality or travel is helpful but not required).
• Organized and comfortable managing multiple requests.
• Able to learn online systems and tools quickly.
• Interested in travel and helping others plan successfully.

Responsibilities

• Communicate with clients via email, phone, and messaging platforms.
• Assist with reservation updates, itinerary adjustments, and cancellations.
• Provide accurate information about destinations, travel requirements, and procedures.
• Confirm travel details and follow up with clients as departure dates approach.
• Address concerns professionally and work toward timely resolutions.

Skills

Excellent communication skills

Interpersonal skills

Customer service experience

Organizational skills

Ability to learn online systems quickly

Job description

Elevationtravelpartners is seeking a Work-From-Home Travel Representative to assist clients with their travel needs before, during, and after trips. In this remote position, responsibilities include communicating with clients via various platforms, assisting with reservations, and confirming travel details. The ideal candidate possesses excellent communication skills, has a background in customer service, and is organized. Opportunities for professional development and training are provided in a supportive remote work environment.