Remote Travel Concierge | Client Support & Planning

Elevationtravelpartners; Albuquerque (NM); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Remote work environment

Training and ongoing guidance

Opportunities for professional development

Job summary

Elevationtravelpartners is seeking a Work-From-Home Travel Representative to provide customer support for travelers. You will assist clients with reservations, updates, and provide essential information on travel destinations. The ideal candidate will possess strong communication skills, customer service experience, and a passion for travel. This remote role offers training and opportunities for professional development to ensure each traveler has a smooth experience.

Qualifications

• Ideal candidates should have good customer service experience, preferably in hospitality or travel.
• Ability to manage multiple requests in an organized manner is essential.
• Interest in travel and assisting others is a key trait.

Responsibilities

• Communicate with clients via email, phone, and messaging.
• Assist with reservation updates, itinerary adjustments, and cancellations.
• Provide accurate information about destinations and travel requirements.
• Confirm travel details and follow up with clients close to departure.
• Address client concerns professionally for timely resolutions.

Skills

Excellent communication and interpersonal skills

Customer service experience

Organizational skills

Ability to learn online systems quickly

Job description

Elevationtravelpartners is seeking a Work-From-Home Travel Representative to provide customer support for travelers. You will assist clients with reservations, updates, and provide essential information on travel destinations. The ideal candidate will possess strong communication skills, customer service experience, and a passion for travel. This remote role offers training and opportunities for professional development to ensure each traveler has a smooth experience.