Remote Travel Concierge & Support Specialist

Elevationtravelpartners; Rockford (IL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Remote work environment

Training and ongoing guidance

Professional development opportunities

Job summary

Elevationtravelpartners is looking for a Work-From-Home Travel Representative to assist clients in planning and managing their trips. In this remote position, you will communicate with clients through various platforms, help manage reservations, and ensure a smooth travel experience. Ideal candidates will possess excellent communication skills and a passion for travel. The company offers a supportive work environment with training and opportunities for professional development.

Qualifications

• Excellent communication and interpersonal skills are essential.
• Prior customer service experience is preferred.
• Strong organizational skills to manage multiple requests efficiently.

Responsibilities

• Communicate with clients via email, phone, and messaging platforms.
• Assist with reservation updates, itinerary adjustments, and cancellations.
• Provide accurate information about destinations and travel requirements.
• Confirm travel details and follow up with clients.
• Address client concerns professionally and work for timely resolutions.

Skills

Excellent communication and interpersonal skills

Customer service experience

Organizational skills

Ability to learn online systems quickly

Interest in travel

Job description

Elevationtravelpartners is looking for a Work-From-Home Travel Representative to assist clients in planning and managing their trips. In this remote position, you will communicate with clients through various platforms, help manage reservations, and ensure a smooth travel experience. Ideal candidates will possess excellent communication skills and a passion for travel. The company offers a supportive work environment with training and opportunities for professional development.