Remote Travel Concierge & Support Specialist
Kim Luxe Travel
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Benefits dieser Stelle
Zusammenfassung
Kim Luxe Travel offers a Travel Customer Service role focused on supporting clients before, during, and after trips. This position emphasizes delivering outstanding customer care, handling travel-related requests, and ensuring a smooth, stress-free experience for every traveler.
Responsibilities include communicating with clients via email, phone, and messaging; managing bookings and itinerary changes; sharing destination details; proactively checking in with clients; and resolving issues with a
Qualifikationen
- A strong communicator with a customer-first mindset.
- Experience in customer service (travel, tourism, or hospitality a plus).
- Well-organized, reliable, able to handle multiple requests.
- Tech-savvy, quick to adapt to new systems and tools.
Aufgaben
- Communicate with clients through email, phone, and messaging to answer questions and provide assistance.
- Manage booking updates, itinerary changes, cancellations, and special travel needs.
- Share clear and accurate information regarding destinations, requirements, and agency procedures.
- Proactively check in with clients to confirm details and address concerns.
- Resolve issues efficiently while maintaining a positive and supportive approach.
Kenntnisse
Jobbeschreibung
Kim Luxe Travel offers a Travel Customer Service role focused on supporting clients before, during, and after trips. This position emphasizes delivering outstanding customer care, handling travel-related requests, and ensuring a smooth, stress-free experience for every traveler.
Responsibilities include communicating with clients via email, phone, and messaging; managing bookings and itinerary changes; sharing destination details; proactively checking in with clients; and resolving issues with a
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