Remote Travel Concierge & Planning Specialist

Nova Travels; Toledo (OH); Remote; USD 42,000 - 60,000; Full time

Job summary

Nova Travels is seeking a Remote Travel Experience Coordinator to assist clients with travel preparation and trip coordination. You will help travelers stay organized, informed, and supported before their journeys begin.

In this fully remote role, you will communicate across channels, review itineraries, and provide destination guidance. A customer-service mindset and comfort with digital tools are essential as you help travelers have smooth, enjoyable experiences.

Qualifications

• Clear, professional communication skills.
• Organized and detail-oriented work style.
• Customer service experience preferred but not required.
• Comfortable working remotely using digital tools.
• Interest in travel and customer support.

Responsibilities

• Communicate with clients via email, phone, and online platforms.
• Review travel details and confirm itinerary information.
• Provide accurate information about destinations and travel guidelines.
• Help travelers prepare for upcoming trips by confirming details.
• Address client concerns and coordinate solutions as needed.

Skills

Communication

Organization

Customer service

Digital tools

Job description

Nova Travels is seeking a Remote Travel Experience Coordinator to assist clients with travel preparation and trip coordination. You will help travelers stay organized, informed, and supported before their journeys begin.

In this fully remote role, you will communicate across channels, review itineraries, and provide destination guidance. A customer-service mindset and comfort with digital tools are essential as you help travelers have smooth, enjoyable experiences.