Remote Travel Experience Concierge

Nova Travels; Green Bay (WI); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Access to travel perks and industry

Job summary

Nova Travels is seeking a Remote Travel Experience Coordinator to assist clients with travel preparation and trip coordination. You will help travelers stay organized, informed, and supported before departure.

In this fully remote role, you will communicate via email, phone, and online platforms; review itinerary details; share destination information; and coordinate solutions for any travel issues. Training resources and team support are provided.

Qualifications

• Clear and professional communication is essential.
• Must be organized and detail-oriented.
• Customer service experience preferred but not required.
• Comfortable working in a remote environment using digital tools.
• Interest in travel and customer support.

Responsibilities

• Communicate with clients via email, phone, and online platforms.
• Assist with reviewing travel details and confirming itinerary information.
• Provide accurate information about destinations and travel guidelines.
• Help travelers prepare for upcoming trips by confirming important details.
• Address client concerns and coordinate solutions when needed.

Skills

Communication

Organization

Customer service

Remote work

Travel interest

Tools

Email platforms

Phone platforms

Online platforms

Job description

Nova Travels is seeking a Remote Travel Experience Coordinator to assist clients with travel preparation and trip coordination. You will help travelers stay organized, informed, and supported before departure.

In this fully remote role, you will communicate via email, phone, and online platforms; review itinerary details; share destination information; and coordinate solutions for any travel issues. Training resources and team support are provided.