Remote Travel Experience Concierge

Nova Travels; San Diego (CA); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Travel perks

Industry benefits

Flexible hours

Job summary

Nova Travels is seeking a Remote Travel Experience Coordinator to help clients prepare for travel and coordinate trip details. You will stay organized and ensure travelers feel supported before departure, using digital tools to communicate and manage itineraries.

The ideal candidate brings clear communication, strong organizational skills, and a willingness to work remotely with flexible hours. Experience in customer service is preferred but not required, and there are opportunities for growth

Qualifications

• Excellent written and verbal communication skills.
• Organized and detail-oriented with ability to manage multiple travelers.
• Comfortable using digital tools and working remotely.
• Customer-focused with basic travel knowledge preferred.

Responsibilities

• Communicate with clients via email, phone, and online platforms.
• Review travel details and confirm itinerary information.
• Provide accurate information about destinations and guidelines.
• Assist travelers in preparing for trips by confirming details.
• Address concerns and coordinate timely solutions.

Skills

Clear communication

Organizational skills

Remote work

Problem solving

Tools

Email management

CRM tools

Video conferencing

Job description

Nova Travels is seeking a Remote Travel Experience Coordinator to help clients prepare for travel and coordinate trip details. You will stay organized and ensure travelers feel supported before departure, using digital tools to communicate and manage itineraries.

The ideal candidate brings clear communication, strong organizational skills, and a willingness to work remotely with flexible hours. Experience in customer service is preferred but not required, and there are opportunities for growth