Remote Travel Concierge & Support Specialist

Nova Travels; Paterson (NJ); Remote; USD 36,000 - 60,000; Full time

Benefits offered by this job

Travel perks

Industry benefits

Job summary

Nova Travels is seeking a Remote Travel Experience Coordinator to assist clients with travel preparation and trip coordination. You will help travelers stay organized, informed, and supported before their journeys begin.

In this role, you will communicate with clients across channels, review itineraries, and provide destination guidance. A flexible, fully remote schedule and team support are offered to help you grow within the travel industry.

Qualifications

• Strong written and verbal communication.
• Able to stay organized across multiple itineraries and clients.
• Good problem-solving and proactive support.

Responsibilities

• Communicate with clients via email, phone, and online platforms.
• Review travel details and confirm itinerary information.
• Provide accurate destination information and travel guidelines.
• Help travelers prepare for trips by confirming important details.
• Address client concerns and coordinate timely solutions.

Skills

Communication

Organization

Detail-oriented

Customer service

Job description

Nova Travels is seeking a Remote Travel Experience Coordinator to assist clients with travel preparation and trip coordination. You will help travelers stay organized, informed, and supported before their journeys begin.

In this role, you will communicate with clients across channels, review itineraries, and provide destination guidance. A flexible, fully remote schedule and team support are offered to help you grow within the travel industry.