Remote Travel Concierge & Itinerary Specialist

Nova Travels; Athens (GA); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Travel perks

Flexible hours

Remote training resources

Job summary

Nova Travels is seeking a Remote Travel Experience Coordinator to assist clients with travel preparation and trip coordination, helping them stay organized, informed, and supported before journeys begin.

You will communicate with clients via email, phone, and online platforms; review itineraries; provide destination guidance; and address concerns. This fully remote role offers flexible hours and opportunities to grow in the travel industry.

Qualifications

• Clear and professional communication is required.
• Strong organizational and detail-oriented approach.
• Customer service experience preferred but not required.

Responsibilities

• Communicate with clients via email, phone, and online platforms.
• Review travel details and confirm itinerary information.
• Provide accurate travel destination guidance and guidelines.
• Assist travelers in preparing for trips by confirming details.
• Address client concerns and coordinate solutions.

Skills

Communication

Organizational

Customer service

Remote work

Tools

Digital tools

Job description

Nova Travels is seeking a Remote Travel Experience Coordinator to assist clients with travel preparation and trip coordination, helping them stay organized, informed, and supported before journeys begin.

You will communicate with clients via email, phone, and online platforms; review itineraries; provide destination guidance; and address concerns. This fully remote role offers flexible hours and opportunities to grow in the travel industry.