Remote Travel Concierge & Experience Coordinator

Nova Travels; Columbia (SC); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Travel perks

Team training

Career growth

Job summary

Nova Travels is seeking a Remote Travel Experience Coordinator to assist clients with travel preparation and trip coordination, ensuring travelers stay organized, informed, and supported before departure. This fully remote role offers flexible hours, training resources, and team support.

The ideal candidate communicates clearly, stays organized, and has a customer-service mindset with a passion for travel and helping others.

Qualifications

• Clear and professional communication skills.
• Organized and detail-oriented.
• Customer service experience preferred but not required.
• Comfortable working in a remote environment using digital tools.

Responsibilities

• Communicate with clients through email, phone, and online platforms.
• Assist with reviewing travel details and confirming itinerary information.
• Provide accurate information about destinations and travel guidelines.
• Help travelers prepare for upcoming trips by confirming important details.
• Address client concerns and coordinate solutions when needed.

Skills

Communication skills

Organizational skills

Customer service experience

Job description

Nova Travels is seeking a Remote Travel Experience Coordinator to assist clients with travel preparation and trip coordination, ensuring travelers stay organized, informed, and supported before departure. This fully remote role offers flexible hours, training resources, and team support.

The ideal candidate communicates clearly, stays organized, and has a customer-service mindset with a passion for travel and helping others.