Remote Travel Concierge & Planning Expert

Hjbtravels; Denver (CO); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Remote flexibility

Exclusive travel perks

Ongoing training

Community of travel enthusiasts

Job summary

A travel service provider is seeking a Remote Travel Specialist to guide clients through their travel journey, ensuring a seamless experience from planning to return. Responsibilities include responding to inquiries, managing bookings, and providing up-to-date information. Ideal candidates will have customer service experience, excellent communication skills, and a passion for travel. This role offers the flexibility to work remotely, alongside exclusive travel perks and ongoing professional support.

Qualifications

• Strong written and verbal communication skills are essential.
• Background in customer service is preferred, especially in travel or hospitality.
• Attention to detail and strong organizational skills are required.

Responsibilities

• Respond to client inquiries promptly via multiple channels.
• Assist with booking modifications and special requests for clients.
• Provide accurate information about destinations and travel documentation.
• Follow up with clients to confirm plans and collect feedback.
• Address client concerns with empathy and efficiency.

Skills

Excellent communication skills

Customer service experience

Attention to detail

Proactive mindset

Tech-savvy

Enthusiasm for travel

Job description

A travel service provider is seeking a Remote Travel Specialist to guide clients through their travel journey, ensuring a seamless experience from planning to return. Responsibilities include responding to inquiries, managing bookings, and providing up-to-date information. Ideal candidates will have customer service experience, excellent communication skills, and a passion for travel. This role offers the flexibility to work remotely, alongside exclusive travel perks and ongoing professional support.