Remote Travel Concierge & Planning Expert

Hjbtravels; Kansas City (MO); Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

Remote flexibility

Exclusive travel perks

Ongoing training and support

Job summary

A remote travel agency is seeking a Remote Travel Specialist to assist clients with travel arrangements and provide exceptional customer service. The ideal candidate will have strong communication skills and a background in customer service, preferably in the travel or hospitality industry. This position offers remote flexibility and exclusive travel perks, encouraging a passion for travel and client satisfaction.

Qualifications

• Background in customer service, ideally within travel, tourism, or hospitality.
• Ability to learn new systems and booking tools quickly.
• Genuine enthusiasm for travel.

Responsibilities

• Respond to client inquiries across various channels in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate information regarding destinations and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post-trip.
• Address concerns with empathy and efficiency.

Skills

Excellent communication skills

Customer service experience

Attention to detail

Tech-savvy

Job description

A remote travel agency is seeking a Remote Travel Specialist to assist clients with travel arrangements and provide exceptional customer service. The ideal candidate will have strong communication skills and a background in customer service, preferably in the travel or hospitality industry. This position offers remote flexibility and exclusive travel perks, encouraging a passion for travel and client satisfaction.