Remote Travel Concierge & Planning Expert

Hjbtravels; Providence (RI); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Remote flexibility

Exclusive travel perks

Professional growth opportunities

Job summary

A remote travel agency is seeking a Remote Travel Specialist to assist clients throughout their travel journey. This involves managing inquiries, booking modifications, and providing essential information to ensure client satisfaction. Ideal candidates will have strong communication and customer service skills, with a passion for travel and a detail-oriented approach. This position offers remote flexibility and exclusive travel perks.

Qualifications

• Exceptional written and verbal communication skills.
• Experience in customer service within travel or hospitality.
• Detail-oriented with strong organizational habits.
• Ability to quickly learn booking tools and systems.
• Genuine enthusiasm for travel and customer experience.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Assist clients with booking modifications and cancellations.
• Provide information about destinations and agency processes.
• Follow up with clients to confirm travel plans.
• Address client concerns with empathy and efficiency.

Skills

Excellent communication skills

Customer service experience

Attention to detail

Tech-savvy

Proactive mindset

Job description

A remote travel agency is seeking a Remote Travel Specialist to assist clients throughout their travel journey. This involves managing inquiries, booking modifications, and providing essential information to ensure client satisfaction. Ideal candidates will have strong communication and customer service skills, with a passion for travel and a detail-oriented approach. This position offers remote flexibility and exclusive travel perks.