Remote Travel Concierge & Planning Expert

Hjbtravels; Birmingham (AL); Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

Remote flexibility

Exclusive travel perks

Ongoing training and support

Job summary

A travel agency is seeking a Remote Travel Specialist to provide exceptional service to clients throughout their journey, from planning to return. The ideal candidate should excel in communication, possess customer service experience, and demonstrate a passion for travel. Responsibilities include responding to inquiries, assisting with bookings, and ensuring client satisfaction. This role offers remote flexibility, exclusive travel perks, and opportunities for professional growth.

Qualifications

• Excellent written and verbal communication skills.
• Background in customer service, ideally within travel or hospitality.
• Strong organizational habits and attention to detail.

Responsibilities

• Respond to client inquiries across various channels professionally.
• Support clients with booking modifications and cancellations.
• Provide accurate information regarding destinations and agency processes.
• Follow up with clients to confirm travel plans and gather feedback.

Skills

Communication skills

Customer service

Attention to detail

Organizational skills

Tech-savvy

Job description

A travel agency is seeking a Remote Travel Specialist to provide exceptional service to clients throughout their journey, from planning to return. The ideal candidate should excel in communication, possess customer service experience, and demonstrate a passion for travel. Responsibilities include responding to inquiries, assisting with bookings, and ensuring client satisfaction. This role offers remote flexibility, exclusive travel perks, and opportunities for professional growth.