Remote Travel Concierge & Planning Expert

Hjbtravels; Newport (RI); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Remote flexibility

Exclusive travel perks

Ongoing training and support

Community engagement

Job summary

A travel agency is seeking a Remote Travel Specialist to guide clients through their journeys from planning to return. The ideal candidate will ensure a seamless travel experience by assisting with arrangements and managing inquiries. Strong communication and customer service skills are essential, along with a genuine love for travel. This position offers remote flexibility and access to exclusive travel perks, making it perfect for those who wish to work in a dynamic and supportive environment.

Qualifications

• Background in customer service, ideally within travel, tourism, or hospitality.
• Strong organizational habits and a proactive mindset.
• Ability to learn new systems and booking tools quickly.

Responsibilities

• Respond to client inquiries across various channels in a timely manner.
• Support clients with booking modifications and special requests.
• Provide accurate information regarding destinations and travel documentation.
• Follow up with clients to confirm travel plans and gather feedback.
• Address client concerns with empathy and efficiency.

Skills

Excellent communication skills

Customer service experience

Attention to detail

Tech-savvy

Enthusiasm for travel

Job description

A travel agency is seeking a Remote Travel Specialist to guide clients through their journeys from planning to return. The ideal candidate will ensure a seamless travel experience by assisting with arrangements and managing inquiries. Strong communication and customer service skills are essential, along with a genuine love for travel. This position offers remote flexibility and access to exclusive travel perks, making it perfect for those who wish to work in a dynamic and supportive environment.