Remote Travel Concierge & Planner (Flexible Hours)

Hope’s Global Getaways; Broken Arrow (OK); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible scheduling

Travel-related perks

Professional growth support

Job summary

Hopesglobalgetaways is seeking detail-oriented individuals for the role of Travel Assistance Consultant in Broken Arrow, Oklahoma. You will assist clients in travel planning by coordinating various components and providing ongoing communication. This position offers a fully remote work opportunity with flexible scheduling, comprehensive training, and ongoing mentorship. Ideal candidates should possess strong customer service skills and be self-motivated. No prior travel experience is necessary, making it a perfect entry-level position for those interested in the travel industry.

Qualifications

• Strong customer service and communication skills.
• Organized with excellent attention to detail.
• Comfortable balancing multiple tasks in a remote setting.
• Familiarity with email, web-based platforms, and basic computer systems.
• Reliable internet connection and professional communication habits.
• Self-motivated mindset with a willingness to learn.

Responsibilities

• Work with clients to review travel interests and timelines.
• Help coordinate travel components including hotels and flights.
• Check availability and review travel options through booking systems.
• Keep travelers informed regarding confirmations and updates.
• Assist with booking modifications and follow-up communication.
• Maintain detailed records and organized client information.
• Participate in remote onboarding sessions and training workshops.

Skills

Customer service

Communication skills

Organizational skills

Attention to detail

Job description

About the job Travel Assistance Consultant

About the Role

Our remote support division is continuing to grow, and we're looking for motivated, detail-conscious individuals to join the team as Travel Assistance Consultants. In this position, you'll help clients navigate the travel planning process by assisting with trip coordination, reservation support, and ongoing communication to help keep experiences running smoothly.

This role is well suited for individuals who enjoy assisting others, staying organized, and working independently in a flexible home-based environment. No previous travel industry background is necessary—comprehensive training and ongoing mentorship are included.

Responsibilities

• Work with clients to review travel interests, timelines, and vacation preferences
• Help coordinate travel components including hotels, cruises, flights, transportation, tours, and activities
• Check availability and review travel options through approved booking and supplier systems
• Keep travelers informed regarding confirmations, itinerary updates, and planning progress
• Respond to questions and support requests through phone, email, and online messaging platforms
• Assist with booking modifications, schedule adjustments, and follow-up communication
• Maintain detailed records and organized client information within internal systems
• Participate in remote onboarding sessions, training workshops, and continued development programs

What You'll Receive

• Fully remote work opportunity
• Flexible scheduling designed around independent workflow
• Step-by-step onboarding and training resources
• Ongoing mentorship and professional growth support
• Access to travel coordination systems and supplier partnerships
• Eligibility for travel-related perks, discounts, and incentive programs
• Advancement opportunities within a growing virtual team

Preferred Qualifications

• Strong customer service and communication skills
• Organized with excellent attention to detail
• Comfortable balancing multiple tasks in a remote setting
• Familiarity with email, web-based platforms, and basic computer systems
• Reliable internet connection and professional communication habits
• Self-motivated mindset with a willingness to learn

Requirements

• Must be at least 18 years of age
• Applicants must be authorized to work within the US UK, Mexico, Australia, Spain, or approved hiring regions