Remote Travel Concierge & Client Engagement

Hopesglobalgetaways; Hamilton (NJ); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Remote work

Onboarding & training

Team guidance

Career growth

Incentives & benefits

Travel discounts

Job summary

Hopesglobalgetaways is seeking personable Client Engagement Coordinators for a 100% remote opportunity. You will serve as the primary contact for travelers, helping explore vacation options and guiding plans from initial contact through trip preparation.

The role offers flexible part-time or full-time scheduling with onboarding and ongoing team support. You will develop client relations, learn destinations, and coordinate services with approved suppliers in a collaborative virtual team.

Qualifications

• Friendly, confident, and professional communication skills.
• Strong customer-service and relationship-building abilities.
• Excellent organization, attention to detail, and time management.
• Comfortable researching information and learning digital platforms.
• Ability to manage several client needs and priorities effectively.
• Adaptable, resourceful, and dependable when circumstances change.
• Self-motivated with the ability to work independently.
• Basic computer proficiency and reliable internet access.
• Must be at least 18 years old and legally authorized to work and reside in the U.S., U.K., Mexico, Australia, Spain, or another approved regions.

Responsibilities

• Build rapport with clients, learn about their vacation preferences, dates, priorities, and budget, and research suitable resorts, hotels, cruises, tours, transportation, activities, and packages.
• Present relevant options, answer planning questions, and assist with coordinating selected services through approved supplier resources.
• Keep reservation information organized, including confirmations, schedules, itinerary details, deadlines, and applicable trip documentation.
• Maintain regular client communication, provide updates, follow up on outstanding items, and assist with routine adjustments or special requests.
• Review booking information for accuracy, maintain client records, and continue building product and destination knowledge through training.

Skills

Friendly communication

Customer-service

Organization

Time management

Research skills

Independent work

Reliable internet

Basic computer proficiency

Job description

Hopesglobalgetaways is seeking personable Client Engagement Coordinators for a 100% remote opportunity. You will serve as the primary contact for travelers, helping explore vacation options and guiding plans from initial contact through trip preparation.

The role offers flexible part-time or full-time scheduling with onboarding and ongoing team support. You will develop client relations, learn destinations, and coordinate services with approved suppliers in a collaborative virtual team.