Travel Planner & Advisor — Flexible, Growth‑Oriented

The Gypsy Travel; Phoenix (AZ); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Flexible work environment

Travel perks

Job summary

The Gypsy Travel & Cruise is seeking a customer service oriented professional to support clients with travel bookings, inquiries, and post-trip follow-ups. You will assist with flights, hotels, and packages while maintaining accurate client records.

Ideal candidates have strong communication and organizational skills, experience in customer service, and a passion for travel. Flexible work environment and opportunities for growth are offered.

Qualifications

• Excellent communication and organizational skills
• Strong customer service and client relationship management abilities
• Sales skills with ability to identify and meet clients' travel requirements
• Experience with booking systems or travel platforms is a plus

Responsibilities

• Respond to customer inquiries via phone, email, and social media in a timely and professional manner
• Assist clients with booking travel arrangements (flights, hotels, packages, excursions)
• Resolve customer issues and provide solutions with a positive attitude
• Maintain accurate client records and booking details
• Provide recommendations and travel advice tailored to client needs
• Follow up with clients before and after trips to ensure satisfaction
• Collaborate with team members to deliver excellent service

Skills

Customer Service

CRM

Sales

Communication

Organization

Travel industry experience

Tools

Booking systems

Social media platforms

Job description

The Gypsy Travel & Cruise is seeking a customer service oriented professional to support clients with travel bookings, inquiries, and post-trip follow-ups. You will assist with flights, hotels, and packages while maintaining accurate client records.

Ideal candidates have strong communication and organizational skills, experience in customer service, and a passion for travel. Flexible work environment and opportunities for growth are offered.